Centrax are seeking a suitably qualified and experienced individual to provide an efficient and effective service to the UK/Ireland Customer Support service team. The role requires the postholder to work from both the Newton Abbot offices and on Centrax customer’s sites and primarily consists of hands on scheduled and unscheduled service activities as well as, when not on site, assisting the Country Manager to co-ordinate, plan and supervise all technical aspects of service and maintenance activities to ensure the highest quality of support in accordance with Centrax quality system and maintenance contracts.
As a technical supervisor you must also demonstrate leadership, a willingness to accept responsibility, and the ability to supervise, monitor and develop other engineers. Start date will be subject to satisfactory pre-employment screening.
Generating trust with clean, efficient power generation
Technical Supervisor UK
Centrax are seeking a suitably qualified and experienced individual to provide an efficient and effective service to the UK Customer Support service team. The role is based at the Newton Abbot office to co-ordinate, plan and supervise all technical aspects of service and maintenance activities to ensure the highest quality of support in accordance with Centrax quality system and maintenance contracts.
As a technical supervisor you must also demonstrate leadership, a willingness to accept responsibility and the ability to supervise, monitor and develop other engineers.
Main Duties & Responsibilities
- Technical co-ordination of planned and unplanned maintenance work
- Planning Service Engineer and resource requirements
- Managing fault diagnosis and supervision of repairs on all Centrax supplied equipment
- Communicate technical problem trends to CS Operations
- Supervision and development of Service Engineers
- Maintaining good working relationships with customers, suppliers and subcontractors
- Work within the current quality management system requirements
- Prepare and delegate work
- To set a good example at all times to engineers
- Deputise as required for the UK Country Manager
- To professionally represent Centrax Gas Turbine Division to all external parties.
Essential Skills & Requirements
- Heavy machinery or power generation product knowledge.
- Basic fault diagnosis and knowledge on equipment associated with the CHP installation
- Complete service reports and timesheets correctly, completely, and in a timely manner
- Correct use and control of the Centrax stock system and Information and technology systems
- Working knowledge and understanding of the Centrax Intranet
- Ability to adequately plan and prepare for allocated tasks both for yourself and for others
- Planning of resources to carry out service work
- Recommend, agree and implement product improvements
- Understand the differences between various maintenance contracts with particular regard to any performance penalties, and the resulting consequences for both the customer and Centrax so that priorities can be set
- Understand and implement the Companies' Policies generally and specifically for health & safety, quality, and the environment. Ensure that other Centrax employees and subcontractors work within these policies
Benefits
- Competitive Salary plus On Call Supplement
- Service Vehicle
- 25 days holiday plus Statutory Bank Holidays
- Death in Service & Medical Benefits
- Pension Scheme
Please provide a full CV when applying and also provide an explanation for any gaps in your employment history where applicable, along with your salary expectations.
Closing Date for applications: 29 September 2023
Whilst applications from persons meeting all of the essential requirements are invited, applicants must already have the right to work in the UK and, where required, must be able to relocate to within daily commutable distance of Newton Abbot at short notice and at their own expense.
Whilst applications from persons meeting all of the essential requirements are invited, applicants must already have the right to work in the UK and, where required, must be able to relocate to within daily commutable distance of Newton Abbot at short notice and at their own expense.
For Recruiters:
At Centrax we know the precise type of person who would flourish in our business. As such we won’t consider speculative or unsolicited CVs from agencies whether emailed to Centrax employees or the HR team.
We only use agencies who have signed up to our preferred supplier list and have an understanding of our business. Only our selected recruitment partners will earn a fee where we have instructed them directly within a specific remit.
Date of Advertisement: 27 July 2023
Vacancy Ref. 2206
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