Case Study



MEng Electromechanical, Customer Support Analyst

Looking to broaden his engineering experience, Michail joined Centrax’s Graduate Scheme. Two years later, he’s enjoying a career advancing business systems at the heart of Centrax’s comprehensive customer support network.

Centrax’s story intrigued me. It’s a privately-owned company based in Devon, competing against huge multinational names like GE and Kawasaki and has strong ties with Siemens.
The programme offered real industry experience and the opportunity to work in a variety of departments. In addition, graduates were expected to travel to sites in Europe, Russia, and Africa. I was able to not only capitalise on a new set of skills but also broaden my outlook.

By working in the different departments, I met a lot of interesting people with a lifetime of experience who helped me learn a great deal about the industry. I also acquired hands-on experience working with very expensive and sophisticated equipment.

My highlight was when I first travelled to France to participate in the commissioning of a generator set and experienced the challenges engineers face every day. Problems that aren’t taught at university.

My current role, as Customer Support Analyst, involves the continuation of a data acquisition project that I worked on during the scheme. Centrax is working to connect its customer units, relating to the Internet of Things (IoT) and I’m involved in integrating the systems on to a common platform, developing algorithms and writing a code.

Upon completion of the data acquisition project, I would like to continue improving the business systems by integrating high-tech solutions including machine learning analytics.

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